Privacy Policy
We, Habeeby L.L.C-FZ, a limited liability company incorporated under the laws of the United Arab Emirates, with our registered office in Meydan Free Zone, Dubai (“Habeeby”, “we”, “us”, or “our**”), value your trust and are committed to protecting your personal data collected through our website www.habeeby.com, affiliated websites, and mobile applications (collectively, the "Platforms").
This Privacy Policy outlines how we collect, use, store, and protect your personal data when you access or interact with our Platforms or use any services provided by Habeeby, including newsletters, product purchases, or social media engagement (collectively, the "Services").
By accessing or using our Platforms and Services, you consent to the collection and handling of your personal data as outlined in this Privacy Policy.
1. Children’s Privacy
Our Platforms are not intended for individuals under the legal age of majority in their respective country. If you believe we have collected data from a minor without proper consent, please contact us at: [email protected]
2. What Personal Data Do We Collect?
We may collect the following categories of data:
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Identity Data: Name, gender, date of birth, nationality.
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Contact Data: Email address, phone number, billing/delivery address.
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Transaction Data: Payment history, order details, shipping info.
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Technical Data: IP address, browser type, device ID, cookies, usage behavior.
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Profile Data: Account preferences, feedback, wishlists, and reviews.
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Marketing Preferences: Your choices regarding promotions and offers.
We may also collect Aggregated Data (non-identifiable statistics) to analyze platform usage without revealing individual identities.
3. How Do We Collect Your Data?
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Directly: When you register, shop, fill out forms, contact support, or subscribe to emails.
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Indirectly: Through third-party services like payment gateways, logistics providers, or social logins (e.g., Google, Facebook).
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Automatically: Via cookies, pixels, or analytics tools when you browse our Platforms.
You can read more in our separate Cookies Notice.
4. Why Do We Use Your Data?
We process your data to:
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Deliver and improve our products and Services.
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Communicate with you about orders, support, or promotional offers.
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Personalize your shopping experience.
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Comply with legal obligations (e.g. taxes, KYC).
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Detect fraud or misuse of our Platforms.
5. Legal Basis for Processing
We only process your data when:
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You give explicit consent.
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It's necessary to fulfill a contract with you.
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It’s required to comply with a legal obligation.
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We have a legitimate interest, such as platform improvement or fraud prevention.
6. Who Do We Share Your Data With?
Your data may be shared with:
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Logistics partners for order delivery.
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Payment processors (e.g. Stripe, PayPal).
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Marketing providers (e.g. email platforms, analytics tools).
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Government authorities, if required by law.
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Internal employees/agents, under strict confidentiality agreements.
We do not sell your personal data.
7. How Long Do We Store Your Data?
We retain your data only as long as necessary for the purpose it was collected or required by law. Some data may be anonymized for analytical use indefinitely.
8. How Do We Keep Your Data Secure?
We apply:
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SSL encryption.
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Secure data centers.
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Access controls and firewalls.
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PCI DSS compliance for payment data.
Despite our efforts, no transmission over the internet is 100% secure. We recommend using strong passwords and securing your device.
9. Your Rights
You may have the right to:
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Access or correct your personal data.
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Request deletion of your data (when legally possible).
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Object to or withdraw consent for marketing communications.
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Request a copy of the data we hold about you.
Contact us at [email protected] to exercise your rights.
10. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be published on this page with the updated date. Your continued use of the Platforms means you accept the updated policy.
11. Contact Us
For questions, requests, or concerns about your data or this Privacy Policy:
📩 Email: [email protected]
📞 Phone: +971 00 000 0000
